HAPPYPOT FREQUENTLY ASKED QUESTIONS
TERMS AND CONDITIONS
1. Shipping Information
Your orders will be delivered via delivery vans & cars.
Delivery timing is per 1 1/2 hours block, please understand as road conditions may severely affect our schedule. Recipients are advised to be readily available at pickup point within the delivery timing block.
We’ll send you a confirmation email containing your purchase details as soon as the order is registered by our system.
2a. Shipping Charges
|For All Delivery payments||$ 9.90 SGD|
3. Payment Methods
We accept Paypal, Credit Cards (via Paypal), Internet Banking, Bank Transfers and Company Cheques. For cheque payments – to issue to Angel Trader Pte Ltd
All payments have to be verified by our staff prior to delivery, due to previous bad experiences with deliveries with unverified payments.We seek your kind understanding on this matter.
On the check out page, you will be transferred to the payment gateway to complete your transaction. On successful completion, you will receive an email invoice confirming your order.
Items will be packed in sealed packs for safety and hygiene reasons.
5. Returning an item
We do not entertain returning of delivered or purchased food products. This will be assessed on a case by case basis.
6. Cancelling an order
You may inform us via email, at least 2 day in advance, for any cancellation or reduction of food ordered. Please provide us bank details or account number if order is placed via bank transfer.
7. Placing an order
You may place your order online at www.happypot.com.sg. For urgent orders for the next day, please send a whatsapp enquiry to 9171 2821 or email email@example.com